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Animal Welfare

At Dine Brands Global, we believe that by always striving to be better, we will get further, together.  This value applies to every part of our business including our approach to responsible sourcing and animal welfare.


Together with our team of industry experts, suppliers, franchisees and leadership team, we are committed to an animal welfare policy rooted in sustainable progress and accountability. Included below is an overview of our commitment to date on antibiotic use and cage-free eggs. We know research on animal welfare and the industry is constantly evolving and we are committed to continual improvements that makes sense for our business, our guests and our planet.


We undertake an annual internal compliance review of our animal protein suppliers’ established animal handling procedures by requesting relevant third-party farm and plant animal audits, such as the North American Meat Institute (NAMI) harvesting audits, protocols developed by leading animal behaviorist Dr. Temple Grandin. By requesting that all suppliers submit their animal care policies, as well as relevant farm and plant audits on an annual basis, this guidance directs our practices as well as our selection of, and relationship with, sourcing partners.


We expect all of our suppliers and employees to treat the animals they work with in a proper manner at all times and require our suppliers to comply with all laws put forth by all federal and local regulatory agencies.


Our promise as an organization is to unite communities over great food and memorable dining experiences. We believe our guidelines below bring our varied communities together around caring for our guests and the food supply for which we have great stewardship. 


Antibiotics/Antimicrobial Use:


We recognize that antibiotic resistance in humans and animals is a serious health concern and we fully support the action the FDA is taking to reduce the routine use of medically important antibiotics.

We are asking our chicken and pork suppliers to begin to prohibit routine use of medically important antibiotics as defined by the World Health Organization (WHO), including prohibiting the use of these antibiotics for disease prevention.


We support animal production practices that reduce, and, where possible, eliminate the need for antibiotic therapies in food animals by adoption of best practices and /or new practices.  Treating sick and injured animals and controlling an identified disease outbreak under veterinary supervision is important and are the only reasons for use of medically important antibiotics. We continue to work with our suppliers so that antibiotics are used judiciously, and their effectiveness maintained.


We will require annual third-party auditing and are asking our chicken and pork suppliers to track and report to us their antibiotic use for meat supplied to us. We have begun annually surveying our suppliers in order to report summary information and progress towards our goal in future reporting. Approved third-party Poultry audit standards include with guidelines here, and approved USDA Processed Verified Programs listed here.


Cage-Free Eggs:


To improve the welfare of chickens in our egg supply and meet consumer desire to know more about the origins of their food, across both brands, we are committed to a U.S. egg supply (both shell and liquid) that is derived 100% from hens housed in a cage-free environment by 2025. As of August 2020, 5.2% of our total egg volume is cage-free. 


In Latin America, we are committed to 100% cage-free by 2025 upon supplier availability and consumer affordability. We are working closely with our suppliers in developing plans to make progress toward our goals.